Kaleid

New Zealand orders

• Free Shipping — 5–8 business days
• Standard Shipping · NZ$8.80 — 3–6 business days
• Priority Shipping · NZ$26.40 — 1–2 business days

Orders are processed in 1–2 business days. Delivery estimates start when the carrier receives the parcel.

Shipping policy

Get a full refund when you return your undamaged products within 30 days of delivery — for any reason.

We pay for return shipping: you receive a prepaid label and nothing is deducted from your refund.

Once we receive and inspect the return, the refund goes back to your original payment method within 3 business days. Banks and card issuers may take another 3–10 business days to post it.

Refund & return policy